Our Slab Leak Repair Process: Five Simple Steps

How Does Our Slab Leak Repair Process Work?

Infographic showing Nova's five-step slab leak repair process from call to follow-up

Our slab leak repair process has five clear steps, from your first call to our last check-back. You call us at (833) 542-3027. We send our technician to your home. We find the leak with tools that do not break your floor. You get exact prices first. We fix the leak. We check back with you.

Here are the five steps:

  1. You call us. One call starts it. We are open 24/7. The phone is our only contact. Tell us what you see or hear. We book your visit fast.
  2. We send our technician the same day. Our own trained technician comes to you. We cover all 50 states and DC. You get a set arrival time.
  3. We find the leak without breaking your floor. Your technician uses sound, heat, and damp tools. No digging. No torn floors. The visit takes 1 to 3 hours. We mark the leak within about 1 to 3 feet.
  4. You get exact prices before any work. Your technician shows your fix choices with a set price for each. You pick what fits. No push. No shock bills.
  5. We fix it and check back. We do the fix you chose. We clean up. We call after to make sure the leak is gone and you are glad.

Want to get set before we come? Read How Should You Prepare for Your Visit?. Want to see the visit itself? Read What Happens During Your Visit?.

Why Do We Follow the Same Steps on Every Job?

A leak is bad enough. You should not have to guess what comes next. Our five steps take the guesswork out. You always know what we will do and what it will cost.

Same steps also guard you. We skip nothing. The leak hunt never breaks floors. Prices are always set first. Each job ends with a clean-up and a check-back.

Will you skip steps if the leak looks clear? No. We run all five steps each time. A wet spot can hide a worse leak. Full steps keep small jobs small.

Why do set steps help with price? The price you say yes to is the price you pay. We show exact sums first. We add no fees later.

Who Will Work in Your Home?

Nova technician arriving at a home for a slab leak repair process visit

Our own technicians do the work. We hire them. We train them. Each one knows slab leak work well. They come in uniform. They treat your home with care. Shoe covers go on. Work zones get mats. We leave your home clean.

You will know your tech by name. They say hello and walk you through the plan first. Ask us anything at any time. If a word is new to you, we will say it in plain terms.

Want more on how we run each visit? Read Our Service Standards.

When Can We Reach You?

We are open 24/7. Leaks do not wait for work hours. We do not wait either. Call (833) 542-3027 at any hour.

Same-day visits are our aim. When you call, we grab the first open slot. In busy times we still give you a set arrival time. You will not sit and wait all day.

What if I call late at night? Call us. We answer day and night. If the leak looks bad, we send help fast.

Where Do We Work?

We cover all 50 states plus DC. Our techs serve homes coast to coast. Warm states see many slab leaks. Cold states see pipes crack from frost.

Our reach is wide, but your visit is local. Your technician knows your area. Soil, water force, and pipe types differ by town. That know-how speeds the leak hunt.

Where you live, the steps stay the same. Five steps. Set prices. Our own techs. Start at our homepage.

How Do We Find the Leak Without Breaking Floors?

Non-invasive slab leak detection tools used by Nova technicians during a visit

We use tools that read through your floor. Sound gear hears water where it should not be. A heat camera spots warm or cool patches. A gas test finds tiny leaks the rest miss. Damp meters show how far water went.

The tools back each other up. One narrows the zone. The rest prove it. That is how we mark the leak within about 1 to 3 feet. Not one cut in your floor.

Do you break my floor to find the leak? No. We find leaks with tools that read through floors. We open the slab only for a fix you have said yes to.

How Do Upfront Pricing and Options Work?

Nova technician reviewing upfront slab leak repair options with a homeowner

After the leak hunt, your technician sits with you. They tell you what they found in plain words. Then they show the fix choices that fit your leak. Each has a set price.

Common choices are spot fix, reroute, tunnel, epoxy line, or full repipe. National estimates as of 2026: detection $150–$500 (hard jobs up to about $600), spot fix $1,500–$4,500, reroute $3,500–$7,000, tunnel $3,500–$8,000, epoxy line $3,000–$6,000, full repipe $4,500–$15,000. Your quote is exact, not a range.

You choose. We can take questions. We will never push you. Take your time. Work starts only when you say yes.

Do I pay for the visit if I wait on the fix? Yes. The visit has its own set price, told to you first. You can wait on the fix. Your choices and prices still stand.

How Long Does Each Step Take?

StepWhat we doTime
1. You call usWe take notes and book you5–10 mins
2. We send helpA tech heads your waySame day in most cases
3. Leak huntWe test with no-break tools1–3 hours
4. Prices and choicesYou review your fix picksAbout 20–30 mins
5. Fix and check-backWe fix, clean, and call afterBased on fix type

Most visits cover steps 1 to 4 in one trip. The fix may come the same day. Or we set a date you like. Your technician will lay out the plan first.

For what comes next, see What Happens After Your Visit?.

FAQs

How fast can you get to my home?

We aim for same-day visits. Call (833) 542-3027 any time. We are open 24/7. We book the first slot and give you a set arrival time.

How much does the visit cost?

The visit runs $150–$500 by national estimates as of 2026. Hard jobs run up to about $600. We tell you the exact price first.

Do you work in my state?

We cover all 50 states plus DC. Where you live, our own trained techs do your visit.

Will the fix wreck my floors?

The leak hunt never breaks floors. Some fixes need slab access. Your tech will spell out what that means before you say yes to a price.

What is your guarantee?

If our work is not right, call us. We will work to make it right. That vow holds on each job.

Who do I call with questions after the visit?

Call us at (833) 542-3027. The phone is our only contact. We answer 24/7.

Ready to start? Call Nova Slab Leak Detection now and let our techs take it from there.