Who Is on the Nova Slab Leak Detection Team?

Nova team member following up on a customer's satisfaction
Nova technicians at work in a customer's home
Member of the Nova Slab Leak Detection team answering a 24/7 support call

Nova Slab Leak Detection is a slab leak detection and repair company. Our own technicians do the work: they find leaks and fix pipes in your home. Our team answers your call, books your visit, and follows up after. One company, start to finish.

The person who picks up knows the job. No layers. No runaround.

Who picks up? A real teammate. Not a robot.

What Does the Team Do All Day?

We do three things. We answer the phone. We book your visit. We check that you were happy.

First, we answer. Open 24/7. Slab leaks ignore office hours. So do we.

Next, we book. You share your ZIP and the issue. Your technician comes to you. See our services.

What we doWhat it means for you
Answer 24/7A live voice, day or night
Book your visitYour technician comes to you
Follow upWe stay on issues till fixed

How fast do you pick up? Fast, day or night. If lines are tied up, we call back.

Last, we follow up. If something was not right, you call us back. We make it right ourselves. That is our satisfaction guarantee.

What Does the Team NOT Do?

We never leave you guessing. We do not hand you off to someone else. We do not sell your call to a third party.

This line counts. Some sites blur it. We keep it sharp: Nova takes your call. Our technicians do the work. We own the job.

Why so strict? Know who enters your home. Know who owns the job. For free tips on hiring any home pro, the FTC shares advice.

Do you do repairs? Yes. Our technicians do. That is what we are here for.

Why Does Nova Work This Way?

Most towns hold good pros. But at 2 a.m. amid water, they are tough to find.

So we built a team that answers. One number reaches help across the country. You call once. We handle the rest.

This model runs lean. A phone line plus skilled techs. So your call is free. Learn more about Nova.

When Can You Reach the Team?

Any time. Open 24/7. Nights. Weekends. Holidays.

Slab leaks do not wait for Monday. Neither do we. Call (833) 542-3027 when you need us.

What about 3 a.m.? A live person still answers. Urgent calls go to our on-call technicians.

How Does the Team Handle a Problem?

Tell us what went wrong, in plain words. We listen and note it.

Then we make it right ourselves, per our satisfaction guarantee. Your technician returns if needed. We stay on it till fixed.

We own the work. So we own the fix. Most cases close fast once we step in.

Where Does the Team Work?

We serve all 50 states and Washington, DC. Call (833) 542-3027 from anywhere in the U.S. Your technician comes to you. Details are on our contact page, or start at home.

FAQs

The Nova Slab Leak Detection Team infographic

Who runs Nova Slab Leak Detection?

Our team runs the phones and the site. Our technicians do the field work.

Do you serve my state?

We serve all 50 states and Washington, DC. Call to book your visit.

Can I meet the team in person?

Your technician meets you at your home. The phone is how you reach us: (833) 542-3027.

Why don’t you list staff names?

What counts is fast answers and good work. Your technician will introduce themselves on site.

How do I report a problem with the work?

Call (833) 542-3027. Tell us what took place. We will make it right.

Is the team there on holidays?

Yes. The line stays open 24/7, each day of the year.