What Is an Accessibility Statement?
An accessibility statement is a public vow. This accessibility statement tells how we make our site work for all. It lists our wins. It lists our gaps. It shows how to reach us. No tech talk. Just plain words. Read it in two minutes.
Why Does Access Matter to Us?
A leak is stress enough. A clunky site should not add more. All people deserve clear facts in a pinch. This holds for screen reader users. For those who shun the mouse. For elders. For low-vision folks.
Access is no perk. It is the floor. We bake it in early. Then we keep honing it. A clear site calms nerves. Nerves run high with leaks.
Who Is This Page For?
All our guests. Folks with disabilities. Their kin and aides. All who care how we handle access.
Must I own special tools to use this site? No. It runs in plain browsers. It pairs with common screen readers. Zero downloads.
If you use aids, this page is for you most. Tell us what works. Tell us what fails. We read each note with care.
What Bar Do We Aim For?
We track WCAG 2.2 at level AA. Most call it WCAG 2.2 AA. It is the top access bar worldwide.
What is AA in plain terms? Text stays crisp to read. Keys can drive all controls. Screen readers grasp the sense. That is our mark.
We claim no seal. No audit grants a perfect score. We vow to meet the bar and keep at it. Bars rise over time. We rise with them. More at ada.gov.
How Do We Build for Access?
We plan for access first. We test next. We mend what we find. Here is the scope. Each aid below ships site-wide. No page is left out.
| Aid | What it gives you |
|---|---|
| Key-only use | Tab through each link and key — no mouse |
| Bold text contrast | Words pop from the ground |
| Alt text on images | Screen readers voice each image aloud |
| Big tap spots | Keys span 44 by 44 px — easy to tap |
| Phone path | Ring (833) 542-3027 in place of site steps |
How Do Keys Drive the Site?
Tab hops ahead. Shift-Tab hops back. Enter wakes the link. Focus stays in view. The mouse can rest.
What of Size and Contrast?
Text and ground contrast well. Zoom works to 200%. The page bends, not breaks. Real headings mark each block for quick jumps.
Can I ditch the mouse here? Yes. Keys rule all tasks. Tab down from the top and see.
When Should You Ring Instead?
When you like. The phone swaps for the site in full. No page can bar you.
Must I use the site at all? No. The phone does it all. Loads of guests lean on it.
Ring (833) 542-3027 with queries, for a pro match, or to flag a snag. We pick up round the clock, seven days a week. No forms. No bots. Just a person.
Where Do I Flag a Snag?
By phone, right here. If a page balks at your aids, say so. Note what broke. Name your gear and browser if you can.
Ring (833) 542-3027. We log each case. We chase a fix. Your word aids all who come next. Our contact page shows the same line — phone is our sole path.
What Details Help Most?
The page name. What you tried. What broke. Your browser, if known.
What Gaps Remain?
We own our flaws. Some old shots bear thin alt text. Some PDFs may read rough. Third-party bits can spawn snags we did not sow.
We mend as we learn. Big snags get fixed first. Small ones follow. We keep at it week by week. Each fix gets a test. Each test gets a note. Swing back to the home page when done. Peek at about Nova or our services too.
What If a Page Bars You?
Ring us at once at (833) 542-3027. We aid you by phone on the spot. Then we log the snag. None should stall.
FAQs
Do screen readers work here?
Yes. True heads, tags, and alt text pave the way. Most major readers fare well. Flag yours if not.
Can I boost text size?
Yes. Zoom your browser to 200%. The frame flexes. No key bit gets lopped.
Do real folks test this?
We use tools plus hand checks. Your notes steer mends. No tool beats your word.
What if I cannot phone either?
Ask a trusted soul to ring (833) 542-3027 for you. We will aid them in aiding you. None should face a leak solo.
How soon do you mend flagged snags?
As soon as we can. Big snags jump the queue. We confirm each fix.
Is the line truly 24/7?
Yes. We pick up round the clock, each day of the year. A human, not a bot.
Do you offer live chat?
No. We keep just one channel: the phone. Call (833) 542-3027 any time.